East West Destination Hospitality Housekeeping Manager - Vail Spa Condominiums in Avon, Colorado
The Housekeeping Manager is responsible for the overall management of theHousekeeping department activities (Rooms/Condos, Laundry, Spa,Restaurant, Public Areas and Athletic Club) so as to ensure that theoverall cleanliness of the property contributes to it being recognized as anindustry leader and that the staff focus is on providing a quality productwhich exceeds guest/owner expectations and hotel standards in a friendly andprofessional manner. Provides all guests/owners/internal guests withquality service and a clean and safe environment throughout their stay.Efficiently manages expenses with regards to budgeted numbers for labor andsupplies. Purchasing linens/supplies and keeping par levels of allwithin accEssential Duties include:*Conducts training classes in English and Spanish and instilling all staffwith company policies and procedures.*Manages approximately 20 staff members in an effective and courteous mannerthat promotes a high quality of cleanliness, attention to detail and highemployee satisfaction/retention.*Inspects staff works, recording and posting results to motivate employeesand create an environment of teamwork.*Documents staff's work progress (positive/negative) so it can be usedto conduct annual reviews on all employees.*Conducts annual reviews of all employees and use the review process torecognize good employees, motivate marginal employees and promote from within.*Interacts and communicate with all guests, owners and internal guests tofoster a teamwork environment.*Conducts regular inspections of the hotel to ensure adherence to cleanlinessand maintenance standards.*Coordinates department s activities with other departments to facilitateincreased levels of communication and guest satisfaction.Location: Vail Mountain Lodge- Vail, CO.Start date: ASAPEmployment Type: Full Time, Year RoundSchedule: It varies; shift 7a-3p & 3p-11p. Required to work on weekendsand holidays.EOERequirements:*Experience with turndown service and special needs of VIP guests helpful.*Experience with Safety Program preferred.*Must be proficient in Microsoft Word, Excel, Outlook and Explorer.Knowledge of Resort Data Processing helpful.*Experience with Full and Fractional ownership helpful.