AAA Allied Group Inc Retail Staff Assistant - Team Lead in Flemington, New Jersey

Do you have…

  • A commitment to providing exceptional service?
  • Professional expertise and a passion for what you do?
  • A high level of integrity?
  • An ability to work independently and collaboratively as a team member?
  • Creative thinking and problem-solving skills?
  • Dedication to developing your own skills and knowledge?

Our most successful associates demonstrate these qualities every day.

AAA seeks a dynamic team lead for our Flemington Retail Store that can provide leadership, guidance, and assistance to Retail Associates with a focus on travel and sales, while providing great service to our loyal members.

The primary duties of the Staff Assistant are:

  • Learn and use established sales and service techniques to improve member/client retention, to meet or exceed quality standard scores, and to meet established productivity goals.
  • Assist members and clients in planning predominantly domestic travel including car rentals, hotel reservations, domestic vacation packages and tours. Assist members and clients to confirm airline and rail reservations and cruise vacations, as required, with a concentration on Diamond Elite and Preferred vendor products. Invoices, processes payments and ensures proper travel documentation. Comply with all ARC regulations and AAA Club Alliance policies and procedures in the collection and handling of assets.
  • Counsel potential members on the benefits and services of various membership plans with a concentration on selling Plus, Premier and auto renew. Conduct Membership Review for existing members, update and upgrade plans as appropriate.
  • Council members regarding travel requests by explaining and/or preparing auto touring materials.
  • Respond to member requests related to the utilization of their member benefits and assist the member in understanding the value of their membership.
  • Counsel and sell Financial Services products.

Minimum Qualifications:

  • Ability to respond to customer inquiries and interact with individuals at a level normally acquired through the completion of a high school degree or equivalent and three (3) years of previous sales and/or customer service experience.
  • Effective communication skills, written and oral, to allow accurate completion of work and constructive interaction with others.
  • Working knowledge of personal computer, Windows based applications and competent keyboarding skills to accurately and efficiently complete daily work assignments.
  • Proficient using the Internet, AAA Intranet, Travel booking sites, airline reservation system and other applicable legacy and web-based PC applications used to process work and service Member requests.

To the qualified candidate, we offer:

  • A competitive salary of $20.50 to $25.00/hour based on experience.
  • Eligible for monthly incentive plan
  • Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings.

sales, retail, team lead, sales associate, customer service, sales jobs, retail sales, travel, retail associate, travel agent, travel consultant, travel counselor, travel sales

If you have the qualities and skills described, apply today to become a part of our growing team!

To learn more about our company and the position, please visit*Our Company Website*.

To see what it is like to work at AAA Club Alliance, check out our*Day In The Life Videos*.

AAA Club Alliance is the result of AAA Mid-Atlantic and AAA Allied Group joining, now representing nearly six million members in 11 states and Washington, DC. At AAA Club Alliance, we’ve been driven for more than 100 years to provide our members with superior roadside assistance, personal service, and peace of mind. This same commitment to a life well-lived has earned AAA Club Alliance the reputation as a great place to work. Our people tell us it’s the company’s positive work/life balance, the dynamic team environment, excellent benefits, and strong customer focus that keep them happy; their ideas are respected and valued. And, perhaps most important of all, they get to make a difference every day.

AAA Club Alliance Inc. is committed to provide a safe and professional work environment. EOE/M/F/D/V

This Organization participates in E-Verify.

Right to Work

Applicants have rights under Federal Employment Laws:

The Equal Employment Opportunity (EEO)

The Employee Polygraph Protection Act (EPPA)

The Family and Medical Leave Act (FMLA)

Applicants have rights under State and Local Employment Laws:

Arizona

Arizona Law Prohibits Discrimination in Employment

California

Discrimination and Harassment in Employment are prohibited by Law

Delaware

Pregnant Workers Fairness Act

Missouri

Discrimination in Employment is Prohibited

New Jersey

New Jersey Law Prohibits Discrimination in Employment

Pennsylvania

Employment Provisions of the Pennsylvania Human Relations Act

Philadelphia Employment Discrimination

Philadelphia Ban the Box

*Job Category: *

Sales

  • Posted 6 Days Ago
  • Full time
  • 6300