John Q. Hammons Hotels Management, LLC Housekeeping Utility in Kansas city, Missouri

With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!

Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Job Purpose:

To perform a combination of tasks that maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.

Job Responsibilities:

  • Display good customer relation skills and take initiative to greet guests in a friendly manner.

  • Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.

  • Moves/arranges furniture and dusts/polishes furniture, metalwork and equipment.

  • Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines. Cleans rugs, carpets, upholstered furniture, and draperies, using a vacuum cleaner.

  • Collects soiled linens for laundering and receives and stores linen supplies in the linen closet.

  • Refurnishes room with supplies, towels, etc. as required. Supplies cleaning cart with appropriate supplies for the shift.

  • Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.

  • Empties wastebaskets, and empties and cleans ashtrays. Transports trash and waste to disposal area.

  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.

  • Ensure uniform and appearance is clean and professional, maintain confidentiality of proprietary information and protect company assets.

  • Other duties as assigned.

Job Skills:

  • Use hands to lift, carry, or pull objects that may be heavy.

  • Understand simple instructions.

  • Learn simple procedures and techniques.

  • Perform routine work or the same task over and over again.

Job Qualifications:


  • High school diploma or equivalent preferred.


  • Hospitality industry or other applicable cleaning experience preferred.

Full-time associates are eligible for the following benefits:

  • Paid Time Off

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Short-term and long-term disability

  • Company paid life with employee paid supplemental options

  • Matching 401-k with immediate vesting for eligible participating associates

  • Company Hotel Travel Discounts

John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer

Minorities/Females/Individuals with Disabilities/Protected Veterans

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Note: To be considered for this position, candidates MUST apply at

Street: 10300 N. Ambassador Dr.

Requisition ID: 2017-9465

Schedule: 8AM - 4PM some Weekends and Holidays required

Previous Experience Preferred: None

Pay Rate (Hourly): 9.25

External Company Name: John Q. Hammons Hotels Management, LLC