AUDIO VISUAL SERVICES GROUP INC Lead Technician - Audio Visual in LAKE GENEVA, Wisconsin

JOB REQUIREMENTS: PSAV All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Lead Technician - Audio Visual 200601-868 PSAV is a top international provider of professional event technology services, and stands on a 75-year record of success and growth. We strive to deliver flawless execution with a hospitality approach, for all event technology services. Our mission is to turn ordinary meetings into extraordinary events. ________________________________________ Lead Technician Position Overview Intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. Key Job Responsibilities Equipment Operation Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the events' duration. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Work with clients to finalize invoices. Completes Navigator order entries, as needed. ________________________________________ Technical Qualifications Working knowledge of the following equipment is required: Audio House Sound Wireless Microphones 3+ Power Speakers Digital Audio Recording Press Box Push to Talk Systems Large Venue/Concert Sound Reinforcement Systems 4 -24 Channel Mixers Audio Processing - EQ, Compression Signal Flow Video Value Lines & Meeting Room LCD Digital video playback/record systems Switching Systems Set up broadcast cameras Event Projectors Signal Flow Lighting Up lighting GELS/GOBOS Podium Lighting Kits Basic Focus Basic Dimming and Control Follow Spot Operator Basic Electrical and Power Distribution Hang & Focus Truss Instruments Special Lighting (LEDs, Balloon Lights) Signal Flow Computers Display Interface USB Switching Loading Apps/Drives Basic MS Office (Excel/Word/PP) IP Addressing knowledge IP Address Set Up in Windows OS/Network Printers Knowledge of DHCP/Static Addressing Switches/Hubs/WAPS Basic Networking Skills: Printers, HSIA (Routers), Wireless Networking/ Troubleshooting Bandwidth knowledge and limitations Rigging Ultimate Stands Ground Supported Equipment (Standing Truss Sections) Banners and Signs Genie Lift Certification Uses of airwall hangers Dead hang points (Non-Truss Motor) Ground Rigger (in two- man job) ***** OTHER EXPERIENCE AND QUALIFICATIONS: High School Diploma is required. Bachelor's degree is preferred. 2+ years of customer service or hospitality experience is preferred. 2+ years of audio visual experience is preferred. A valid driver's license and clean driving record is required for team members in positions that may operate Company vehicles. ________________________________________ Additional Information Team members will be in contact with hi gh-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may work in multiple hotel locations. Working times include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines (hair length, facial hair and attire) as defined by PSAV based on an individual hotel or a representation of hotels in that city or area. Lake Geneva, Wisconsin, United States Full-Time/Regular ***** APPLICATION INSTRUCTIONS: Other: PI99586482 Apply Online: http://www.Click2Apply.net/3r4ghspx8342pzbk