Sabre Senior System Integration - ETO in ZonAmerica, Uruguay

Req ID: 9242

Job Family: Information Technology/Software Development

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

Job Description:

  • Responsible for the overall stability, reliability, recoverability, operability, instrumentation and performance of the systems assigned to them.

  • Keeper of Sabre Compliance (PCI, PII, DPLS, MOS, Security, Disaster Recovery) for those systems. Will champion those initiatives and will work with other teams (Development, UE, Network, etc) to ensure systems remain up-to-date and compliant.

  • Responsible for coordination and participation in Disaster Recovery meetings and tests.

  • Represents the application(s) during Operational calls (Change Management, Incident Management, Problem Management, Unsuccessful Change calls, etc).

  • Owner of capital plan (hardware and storage).

  • Conducts monthly meetings with Capacity Planning.

  • Oversees new App server deployment, server refreshes and decommissions.

  • Carry out On-Call rotation tasks as required by the business.

  • Responsible for responding to severity incidents, anytime, day or night, within 5 to 10 minutes of being paged.

  • Monitors systems on a daily basis. Provides daily health check updates. Cleanup & enhancement the alerting system. Resolve issues flagged by the alerting systems.

  • Responsible for creation and/or maintenance of operational documentation (E2E, Monitoring, Severity, Runbooks, Disaster Recovery, etc)

  • Responsible for Production Readiness/ Production Gatekeeper

  • Supports implementations, performs application checkouts, as needed.

  • Collaborates with Development Team to ensure new/enhanced functionality includes adequate operational capabilities and addresses roadblocks or concerns that arise during development

  • Identifies areas of the release process that can be improved with advanced scripting and automation. Works with the development teams and release managers to implement automation where appropriate

  • Create and/or review and approve application Change Requests (CRs). When reviewing and approving, will focus on accuracy and impact prevention.

  • Responsible for release and deployment of application CR’s across multiple platforms from integration through production

  • Determines and/or adopts recommended tools needed to support system health, monitor system performance, develop and maintain performance monitoring and error tracking operational tools.

Job Requirements

Qualifications:

Required Skills:

  • Linux / Unix experience

  • Scripting Abilities - Bash, Cornshell, Kshell or Pearl

  • JAVA – basic understanding is good (no programming necessary)

  • Ability to handle multiple projects simultaneously, in a very fast paced environment

  • Good Analytical capabilities & troubleshooting skills, during intense situations, where fast resolution is expected, every time

  • Good written and verbal communication skills

  • Good Multi-Tasking Skills are essential to this job

Desired Skills:

  • Experience working in a 24x7 fast paced Operational Environment (Shifts & On-Call Duties required)

  • General experience with distributed architecture and/or High Availability Systems.

  • Knowledge of systems with redundancy

  • Experience working with Remote Teams

  • Change Management Experience

  • ITSM/ITIL Experience

  • Preferred Knowledge of JIRA and/or Service Now

  • Familiar with CMDB repositories

  • Experience with Runbooks

Nice to have Skills:

  • Basic knowledge and understanding of MQ

  • SQL Query Skills – basic Oracle or MYSQL

  • Experience Sharepoint

  • Experience with complex, high-availability systems

  • Basic knowledge and understanding of TPF

  • Experience with Capacity Planning

At Sabre, we are fortunate to have the resources of a large company paired with the culture of a startup. Our company culture includes casual work environments, employee amenities, flexible work arrangements, and exceptional learning opportunities. And, you will be surrounded by intelligent team members who you will be proud to call your peers.

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Employee Relations Department at employee.relations@sabre.com

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW at http://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf

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