Sabre Senior Training in Bangalore, India
Req ID: 35042
Job Family: Information Technology/Software Development
Operating in 29 markets across Asia Pacific, with over 2000 local staff, serving premium top blue-chip customers in the travel industry - from travel agencies, airlines, hotels, car rentals and insurance providers. Sabre have grown our presence significantly over the years, in order to tap on the immense potential of the world’s fast growing region. Sabre’s end-to-end technologies help create a differentiated portfolio of solutions and services driven by data and insights on how travel business operates in Asia Pacific. We help our travel partners create better customer experiences, optimise business operations and enhance competitiveness. As we continue to grow in the region, our people are AND will always be our biggest asset & investment, where we continue to bring together the best talent and help them achieve their own career aspirations in a truly global company.
Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology, are hackers at heart and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.
The Instructor is responsible for delivering new and existing SabreSonic CSS content to the Helpdesk personnel as well as the updates of training documentation for which the instructor will liaise with a technical writer. Training programs can last up to 13 weeks.
Trainers are responsible for the following:
Responsible for conducting moderately complex technical training courses for employees in the use of multiple system and products.
Interfaces with functional organizations to develop specifications for content of training with subject matter experts in order to develop/create/publish/maintain training courses for onsite classroom format.
Develops and conducts classroom training programs for New and internal employees, and/or associates.
Serving as a liaison with departments or individuals to ensure existing training programs meet and/or exceed customer needs
Revisions of training documentation and training database.
Coordination of version releases into the training environment and contents of training documentation.
Scheduling of personnel for training as well as coordination of training requirements such as classroom availability personnel availability
Create and Deliver Presentations
Managing and participating in projects to increase overall efficiency within the global team including active involvement during the project design, development and testing.
Administer assessments and evaluate trainee progress.
EDUCATION : Bachelor Degree or equivalent.
EXPERIENCE : Minimum 3 years of Airline experience in areas such as reservations , ticketing , check-in , scheduling, Codeshare . Advanced computer software skills. Excellent written and verbal communication in English; ability to handle multiple projects, flexible schedule, able to travel, strong organizational skills to manage different tasks simultaneously. Teaching skills or background will be considered as a plus.
LANGUAGES : Fluent written and spoken English
Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.
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