GRAND GENEVA RESORT & SPA Room Service Expeditor in LAKE GENEVA, Wisconsin

JOB REQUIREMENTS: Grand Geneva Room Service Expeditor/Server - Full Time (180000QC) Position Purpose Deliver efficient and exceptional plated menu items while maintaining sense of urgency in the execution of the expo line to hotel guest rooms. Essential Functions - Learning all menu items in all food and beverage outlets and the proper garnishment to be executed with proper plate set-up. - Field all In-Room Dining phone calls which means, answering the phone, taking the guest's order, quoting the delivery time, and answering any questions regarding the menus or the restaurants. - Answer all Restaurant Reservation phone calls. - Perform the expedition of all food from the kitchen, presenting it in a table ready fashion. - Deliver menu items, condiments, side dishes, and any other Guest/Staff requests with a sense of urgency. - Greets Guests when present using the 15/5 rule as much as possible. - Assist the guests in making reservations and answering questions about the outlets. - Performs general cleaning tasks, using standard cleaning products as assigned by your supervisor to adhere to health standards. - Deploy servers where necessary to ensure tasks are completed quickly and accurately. - Performs other duties and responsibilities as requested by a Guest and/or supervisor. EOE M/F/D/V/SO ***** OTHER EXPERIENCE AND QUALIFICATIONS: - Must have basic knowledge of food deliverance. - Ability to read, sufficient to understand menus and dining tickets. - Ability to remember menu specifics including proper plate ware set-up and garnishment. - Ability to transport trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift. - Maintain a positive attitude throughout shift. - Work as a team player. - Ability to remain motivated during busy and slow periods within shift. - Must have fast ability to move throughout multiple tasks with exceptional execution. - Ability to obtain any government required license or certificate. TIPS, Food Handler Permit and Alcohol Permit preferred. - Ability to work a flexible schedule including days, nights, weekends and holidays. ***** APPLICATION INSTRUCTIONS: Apply Online: