Wyndham Worldwide Executive Assistant in Orlando, Florida
Wyndham Vacation Ownership is currently seeking an Executive Administrative Assistant , the “right hand person” to the Senior Vice President, Human Resources - Total Rewards and the Vice President, Learning & Development . Executive Assistant (EA) will assist SVP HR’s direct management team, located at our corporate, along with the VP of Learning & Development. The job function is straightforward and is a truly dedicated support role. The environment is fun, friendly and also fast paced requiring the ability to remain focused and organized under pressure.
Individual will exemplify our standards of service excellence, including a commitment to consistently demonstrate our “Count on Me!” philosophy. Our service-oriented "Count on Me!" culture encourages each associate to be responsive, be respectful and deliver great experiences to our customers, guests, partners and communities as well as to each other.
EA must demonstrate a professional, positive and approachable demeanor and is comfortable working in a fast paced highly matrixed environment, where flexibility and adaptability are of the utmost importance. Must remain calm under pressure and remain focused and well organized. Will be required to collaborate and successfully partner with other department EA’s as necessary on various tasks and projects. He/She will organize and schedule meetings, creates agendas and pre-meeting packets and may plan and manage large meetings and events throughout the year. Will type, format and proofread a variety of materials including correspondence, memos, reports, charts, statistics, and minutes of meetings.
EA will prioritize and handle internal and external correspondence; maintain daily and long-term calendars by coordinating meetings and preparing any related materials; make travel arrangements; conduct research and prepare reports; oversee and keep track of projects; professionally screen incoming calls and handle all incoming and outgoing mail; and maintain all necessary files and reports.
Supporting an executive within a Human Resource department requires the individual who demonstrates the ability to work under pressure, exercise proper discretion and judgement regarding business matters and handles all confidential matters appropriately with tact and sensitivity.
Compiles/verifies all travel and incentive related receipts and tallies expense reports for final sign-off. Performs expense reconciliation, as needed communicating with numerous sources to solve disputed in timely manner
Coordinates travel arrangements including travel itineraries, and agendas. As needed, sets up travel profiles using corporate travel program and coordinate travel options in coordination with Corporate Travel arrangements
Ensure all written communication with senior level executives are well written, grammar free, accurate and thorough (transparent and discreet as required)
Compose, draft and assist with PowerPoint presentations and various reporting needs with high degree of accuracy. Ability to format and navigate excel worksheets.
Assist in preparation and organization of conferences, HR events, and various leadership/team meetings
Screen telephone calls and/or visitors, arrange meetings and conference calls
Organize and plan outlook calendars keeping leadership informed of changes when they occur
Book domestic and international travel, process expense reports and reconciliation and coding of invoices
Ensure files, records and information are well organized and maintaining confidentiality at all times
Respond to emails from vendors, partners and senior leaders within the organization, associates, etc.
Coordinate team activities and events
Performs miscellaneous tasks, projects, and assignments as needed
High school diploma or GED required
BA or BS degree highly preferred
IAAP (International Association of Administrative Professional) Certification, preferred
3-5 yrs of experience in a similar corporate executive administrative role supporting senior level executives as well as remote leaders/teams is preferred
Proven experience managing complex calendars, schedules and all appointments and other commitments, while being proactive with potential conflicts
Experience with arranging and booking domestic travels and managing expense reports
Hospitality or customer/service oriented industry is preferred
KNOWLEDGE, SKILLS & QUALIFICATIONS
Strong customer service and problem solving skills to interact with all levels – from first line employees to executives and customers
Excellent written and oral communications skills
Operate professionally and with a high degree of ethics; ability to maintain confidentiality at all times and without exception
Ability to read, listen and communicate effectively in writing, using correct grammar, spelling, and sentence structure
Ability to handling delicate and sensitive internal and external situations with empathy, patience, tact, and diplomacy
Strong follow through, prioritization and time management abilities
Ability to build relationships at all levels within the organization and successfully partner with the administrative and executive assistants across the enterprise
Flexibility to multi-task, while maintaining ability to be detail oriented
Professional demeanor to all those he/she comes in contact with (both inside and outside of the organization)
Ability to stand ground, while being approachable
The desire to perform tasks at a level that is better than expected
Intuitive and possess a quiet confidence
Must be capable of multi-tasking with ease in a fast paced environment
Fully proficient with Microsoft Office tools, e.g. Outlook, Word, Excel and PowerPoint
High level of comfort with learning new systems and tools. Experience with Concur, Oracle, Success factors and other various HR technologies is preferred
Envision your career with one of the world's largest hospitality companies. Wyndham Vacation Ownership, a member of Wyndham Worldwide’s (NYSE: WYN) family of companies, is the world’s largest vacation ownership business, as measured by the number of vacation ownership resorts, individual vacation ownership units and owners of vacation ownership interests. Headquartered in Orlando, Florida, the company develops and operates an expansive portfolio of resorts, managing comprehensive vacation ownership sales, marketing, and consumer financing operations. The company’s seven primary consumer brands include: CLUB WYNDHAM®, WorldMark® by Wyndham, CLUB WYNDHAM® ASIA, WorldMark South Pacific Club by Wyndham, Shell Vacations Club, Margaritaville Vacation Club® by Wyndham and WYNDHAM CLUB BRASILSM. As of December 31, 2016, the company has developed or acquired 219 vacation ownership resorts in the U.S., Canada, Mexico, the Caribbean, South America and the South Pacific that represent approximately 25,000 individual vacation ownership units and nearly 900,000 owners of vacation ownership interests. Wyndham Vacation Ownership is supported by approximately 18,000 associates worldwide.
As one of FORTUNE Magazine's Most Admired Companies, Wyndham Worldwide is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others. Come and join our Wyndham Family and discover the rewards for your career.
A career at Wyndham offers you great benefit opportunities with a competitive package of salary, benefits and recognition. In addition to great employee discounts on such travel related areas as hotel & lodging, car rentals & other goods & services, you will receive:
Medical/dental and vision care plans
A 401(k) program that matches dollar for dollar up to 6% of salary (to government max)
Programs that include Flexible Spending Accounts, short & long term disability, life insurance & educational assistance amongst others
Along the way, you will have an opportunity to contribute to improving the world around us through our volunteer efforts and global sustainability program, Wyndham Green.
Come and be part of One Family, One Team, One Company . . . Wyndham
People Make the Difference
Job: Human Resources
Primary Location: United States of America- Florida-Orlando
Employee Status: Regular
Organization: WVO - Corporate G and A
Job Posting: Mar 13, 2018, 1:58:45 PM
Requisition ID: 1803573
Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.