Allina Health Patient Registration/Scheduler in St. Paul, Minnesota

Advertisement Patient Registration/Scheduler Requisition # 42721BR Physical Location Saint Paul, Minnesota Posted Date 13-Mar-2018 Dept. Name AHC East General Surgery Hours Per Week 40 Contract Noncontract Introduction Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 12 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills. Allina Health clinics are committed to providing a work environment where passionate people have the knowledge, tools, opportunity and freedom to make a positive difference in the lives of our patients. We want you to be part of our team where each employee contributes to our mission of exceptional primary and specialty care. Allina Health clinics provide primary care, specialty care and urgent care services to people in 41 communities. More than 750 health care practitioners help patients identify health risks, manage chronic illness and find their path to better health. Responsibilities Req ID: 42721 Provide positive and courteous customer service at both the reception desk, scheduling services, and over the phone for multiple clinic sites while maintaining a professional presence at all time Perform operator/messaging duties Provide high quality customer service Perform reception desk duties Secure payments for services Perform scheduling and registration Perform other duties as assigned Education High school or GED required One year post high school education preferred Qualification/Skills Experience Minimum two years of clerical/business environment experience with PC/internet preferred Medical terminology experience preferred Private insurance payer knowledge strongly preferred. Minimum one year of proven strong customer service and phone skills with an exceptional ability to listen and communicate to others with working knowledge of quickly connecting with customers and employees Experience in a team orientated environment essential Skills Handle and manage a cash collection Demonstrate strong customer service and phone skills with an exceptional ability to listen and communicate to others with working knowledge of quickly connecting with customers and employees Work Schedule Monday through Friday 8am-5pm. Hours may vary by an hour depending on clinic needs. Location/Community Information With beautiful natural settings along the Mississippi River, St. Paul embodies a large ethnically diverse population with restaurants, cultural entertainment, and shopping venues for everyone. Downtown St. Paul features a number of historic buildings including the State Capitol, the Fitzgerald Theater, the Landmark Center, the St. Paul Hotel, and breathtaking views of the Mississippi River. The city is also home to the Science Museum of MN, the Xcel Energy Center (home of the MN Wild hockey team), and the MN History Center. St. Paul offers many private, alternative, and public school options from elementary through college and a wide array of housing options from old historic homes to new construction. The Twin Cities is consistently ranked near the top of Fortune's list of best cities in the world for work and family. A healthy business climate, opportunities for employment, good transportation, and an entrepreneurial environment are amongst the contribu