Sabre Customer Solutions Director in ZonAmerica, Uruguay

Req ID: 33981

Job Family: Sales

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

Designs, implements and directs a team of sales support professionals responsible for promoting and selling Sabre products to existing and prospective customers. Creates and executes product and architecture migration strategies to achieve product migration goals. Builds alignment and consensus with Sales, Marketing and Product Delivery leadership teams on product direction, quantitative goals and customer communication. Sets performance objects with individuals that clearly align with achieving broader team goals and company strategies. Maintains a focus on change and continuous improvement. Collaborates with Sales Divisions to balance resource and initiative prioritization across multiple service models.

Accountable for maintaining customer satisfaction and the quality of the deliverable as well as meeting project schedule and cost. Develops budget and manages activities of a department, section, work group and/or project. Provides guidance and subject matter expertise to support consultants on client engagements. Designs, develops and implements sales techniques and operational best practices in delivering consulting engagements, including problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and deployment. Supports sales and new business development opportunities to include working with sales and account teams, including renewal and conversion processes, acquisitions, global expansion and RFP responses. Manages resources effectively to provide project management guidance and oversight of key engagements to ensure successful implementations across complex multiple projects and locations to ensure customer needs are met. Determines the viability of customer-driven requests for computer-related systems, third party tools and connectivity solutions including front, mid and back office. Provides status to the field on product updates, enhancements/service changes as well as technical/business presentations to customers. Works with customer technology personnel to ensure a smooth migration from other GDS systems to Sabre, including any integration of third-party technologies.

Job Requirements

+ 5 years of experience in Management

Bachelor’s Degree

Project Management knowledge

Consultancy Experience and Courses will be valued

Excellent verbal and written communication abilities in English and Spanish, especially the ability to communicate on technology concepts to technical and non-technical audiences.

Portuguese knowledge will be valued

Alternate Locations

Flexibility within LAC Region

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Employee Relations Department at employee.relations@sabre.com

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW at http://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf

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